Project Overview
This Client Project, in collaboration with JobsForHer, allowed me to apply a human-centered design approach to address intricate user experience challenges. This involved conducting usability testing and task analysis with the target users to devise effective solutions.
App Description
JobsForHer serves as a connecting platform aimed at accelerating women's careers in India. It empowers women to embark on, resume, and progress in their professional journeys.
User Reserach
To comprehensively research the project and its users, we conducted interviews with stakeholders and women from diverse industries and functional roles.
Interviews & Observation
I had the privilege of interviewing and observing five working women, ranging from associates to senior executives, as well as women on career breaks, recruiters, and HR professionals.
Challenges
The primary challenges included enhancing the user experience for target users, personalizing the job search experience, and improving the user interface to offer more control and flexibility, thereby enhancing the quality of the candidate database and user retention.
Solution
The proposed solution involved curating content based on the user's profile on the homepage. Since the platform is named JobsForHer, a significant portion of users (94%) expected to view or apply for jobs upon logging in. Hence, the solution focused on personalizing the user experience by presenting relevant job listings and simplifying the job search process with minimal questions and a user-friendly interface design.
User Personas
Nivedita Iyengar
Women IN Tech 28 Years Old Bengaluru, KarnatakaBio
Nivedita Iyengar, is a SSE at Capgemini, 6 years of work experience, 10-hour work days, she is from Mysore, married Srinivas, moved to Bangalore, lives in Jayanagar, topper from JSS college. Been married for 2 years, Doesn't have kids, orthodox family background. Participates in hackathons, active on LinkedIn/ Naukri, Aspirational about her career, looking for company with better perks/ family-friendly policies, good package, technologies to work on
Challenges
Frustrations
Goals
Needs
Using apps
Language
Namrata
Women Returnee 35 Years Old BengaluruBio
Namrata was a marketing professional for 8 years, took a 3-year break, after she got pregnant, had post-partum depression. She is from Mysore, then moved to Bangalore for a job, got married and moved to Hennur. Married to Vignesh, nuclear family, has 1 kid (2.5 years old), no support system
Challenges
Frustrations
Goals
Needs
Using apps
Language
Shalini
HR Head - Recruiter 38 Years Old BengaluruBio
Shalini, is a Graduation and Masters in HR, HR head at HP; company has over 10k people, 10-hour work days, she is from Delhi moved to Bangalore; lives in Whitefield and her office is in Whitefield, Been married for 2 years, Have 2 kids.
Challenges
Frustrations
Goals
Needs
Using apps
Language
Empathy Map
Define & Ideate
Brainstorming ideas
User Flow
Namrata Flow Nivedita Iyengar FlowHigh Fidelity Wireframes
TYPOGRAPHY and Color
01. Typography
Aa
Abcdefghijklmnoprstuvwxyz
Abcdefghijklmnoprstuvwxyz
1234567890
Open Sans Font
02. Color
#92C139
#000000
#404040
#737373
#B7B7B7
#F3F3F3
Usability Testing
Performed usability analysis with over 20+ Women professionals at an Hiring eventDesign